Curator of the Year
Regent Santa Monica Beach · 2026
Recognition & Credentials
4th Worldwide
2023 STR Global Student Market Study Competition
Regent Santa Monica Beach
Pre-Opening Team · Guest Experience
B.S. Hospitality Management
The Collins College of Hospitality Management, Cal Poly Pomona · 2024
Hospitality Analytics
Certification in Advanced Hospitality and Tourism Analytics
Certification in Hotel Industry Analytics
CoStar Real Estate Analytics
Inside Luxury Hospitality
“Seamless service feels effortless because the operation behind it is anything but.”
My background is in luxury hotel operations: front office, guest experience, service recovery, and the cross-department coordination behind high-touch service. On the pre-opening team at Regent Santa Monica Beach, I saw what it takes to turn a new property into a consistent guest experience.
That operating experience shaped Lexra. The opportunity is to give hotel teams clearer information and better coordination without taking judgment away from the people responsible for the guest.
Building Lexra
Operational intelligence for hospitality teams.
Lexra is being built to help hotel teams turn scattered operational information into clearer decisions, more consistent service recovery, and knowledge they can use in the moment. Sensitive guest-impacting actions remain under human review.
Explore Lexra →Recovery Intelligence
Structure service failures, complaints, patterns, and recovery decisions for manager review.
Operational Knowledge
Make standards, property information, and institutional knowledge easier to find and use.
Guest Operations
Improve how frontline teams coordinate guest requests, execution, and handoffs.
On LinkedIn
Notes on hospitality operations, technology, and building Lexra.
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